Ivy Terrace Inn (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Information We Collect
- Personal Information: When you make a reservation or inquiry, we may collect information such as your name, email address, phone number, billing details, and any special requests you provide.
- Non-Personal Information: We may collect data such as browser type, IP address, and general site usage through cookies or similar technologies to improve our website experience.
How We Use Your Information
We may use your information to:
- Process and confirm reservations.
- Communicate with you regarding your stay or inquiries.
- Improve our website, services, and customer experience.
- Comply with legal obligations.
- Email Communications: We may retain your email address to send you reservation confirmations and essential updates about your stay. With your consent, we may also send you occasional promotional emails about Ivy Terrace events, offers, or news. You may unsubscribe from promotional emails at any time.
Cookies
Our Site may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some parts of the Site may not function properly without them.
Third-Party Services
We may use trusted third-party providers (such as payment processors or booking systems) to facilitate our services. These providers only receive the information necessary to perform their functions and are obligated to protect your information.
Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission over the internet is completely secure.
Your Rights
You may request to access, correct, or delete your personal information by contacting us at the email provided below. Please note that some information may need to be retained to comply with legal or accounting requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “last updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
IvyTerraceInn@gmail.com.